ITIL V3 Certification Scheme

The ITIL V3 Certification process (Qualification Scheme) is fairly complex.  It is based on a credit (point) system.  The following list of resources describe the process.  You are welcome to contact us if you prefer.

• ITIL Accredited Training Organisation Scheme Brochure_v1.4_LIVE_JUNE2010.pdf

• ITIL Version 2 and 3 qualification scheme overview in Microsoft PowerPoint

• The Official ITIL Website has more details about the qualification scheme

  The ITIL V3 Qualification Scheme

  The ITIL V2 Bridging and V3 Qualification Scheme

ITIL ® V3 Certification Scheme (the number in brackets is the number of credits)

Recommended ITIL V3 Expert Certification Tracks

Only 22 out of 38 possible credits are required for the Expert Certificate, the student can choose various combinations from the Intermediate Level.  The following tracks are only recommendations that suit various general functional roles.

• Service Manager Track

  • SS, SD, ST, SO, CSI, MALC - high level - ideal for all functional managers, project managers

• Practitioner Track

  • OSA, RCV, SOA, PPO, CSI, MALC - most detailed content, longest path - ideal for consultants, trainers, practitioners, auditors

• Transition & Operations Track

  • SO, OSA, ST, RCV, CSI, MALC - ideal for day to operations roles, Service Desk

• Strategy & Design Track

  • SS, SD, SOA, PPO, CSI, MALC  - ideal for business analysts, architects, security managers, business continuity managers

NOTE: The Expert Certificate is not a separate course, it is a certificate for attaining a minimum of 22 credits.

Course to ITIL Process Cross Reference

Click here for pricing

Mountainview Inc.

Terms and Conditions of Use

Copyright © 1992-2011

This website is best viewed with IE5 or greater

ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

The Swirl logo™ is a Trade Mark of the Office of Government Commerce (OGC)

PMP and PMBoK are a Registered Trade Marks of the Project Management Institute (PMI)

COBIT is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA)

itSMF is a Registered Trade Mark of the IT Service Management Forum