mountainview

information technology service management

World-wide Accredited Training, Courseware and Consultancy

ITIL ISO/IEC 20000 27000 38500 9000 COBIT TOGAF PMBoK PRINCE2 6 Sigma PDCA CMMI BSC

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Proud sponsor of itSMF USA.

www.itsmfusa.org

ITIL® V3 Capability - Service Offerings and Agreements - SOA

The course outline is based on the latest syllabus from the ITIL Official Accreditor.

Service Offerings and Agreements Course Syllabus

The ITIL Official Accreditor changes the course syllabus periodically and we as an Accredited Training Organization must keep current with the latest version of the syllabus.  For the latest version of the course syllabus visit the ITIL Official Site.

Our course is updated as soon as the ITIL Official Accreditor has made a change to the syllabus to ensure that student is studying the material that is in scope.

Our course is designed to be true to the ITIL books.  You will learn core ITIL content.

 

 

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